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Set up is as easy as 1, 2, 3…

Discovery. Activation. Support.
Hellospoke set up
Discovery

We get to know all of the digital connections within your business.

  • We’ll test your network with a small device that mimics typical voice traffic. After 5 business days, we’ll have a better idea if your existing internet will get you the results you want. If it’s not quite there, we’ll work with you and your provider to rectify service.
  • With our Network Monitoring Service, we’ll install a firewall appliance that will monitor your network 24/7. This device will ensure your bandwidth is used efficiently, and will prioritize and route voice traffic first. It will also alert us if something isn’t running smoothly.
hellospoke set up
Activation

Once we’ve gotten through the discovery phase, it’s time to get your system activated.

  • We’ll set up a call flow meeting to configure your system exactly the way you want – ring groups, auto attendant, voicemail, etc.
  • Install your phones (if needed).
  • On-site training to make sure everyone is in the know.
hellospoke set up
Support

We have 24/7 technical support, so you’re never left to figure out things on your own.

  • Disaster recovery is already in place.
  • Constant updates/improvements are being made to the system so you always have the latest and greatest.
  • Adaptable plan so you can increase or decrease the number of users as needed.

Ready to get set up and start seeing the benefits?

Contact us now

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