Need a work-from-home plan just in case? Whether you are thinking about giving employees the option to work from home or closing the office to ensure social distancing, we can help make sure you don’t miss any important calls. With hellospoke phone service it’s...
The Yealink YEA-YHS33 headset with noise canceling. 3 reasons we like this headset Noise canceling. The microphone filters out background noise. No one will be able to hear that co-worker in the background. You know the one. It’s comfy. Super lightweight with...
Once upon a time, features like ring groups, auto attendants and music on hold were only available to large companies willing to invest in a state-of-the-art phone system. Now, features like these are available to everyone. At a fraction of the cost! VoIP is a phone...
We’ve all been there. You’re on a conference call that is lasting WAY longer than scheduled. You drank an extra cup of coffee. And you’re about to do the potty dance at your desk. Now what? Drop off the call? Put the phone down and run? Interrupt and let everyone know...
80% of callers would rather hang up over leaving a message According to some recent studies, 80% of callers that are sent to voicemail won’t leave a message. Some believe the voicemail will never be heard, and some need instant gratification and will call...
You probably rely heavily on your phones to conduct business, so the last thing you need is to have to change your phone numbers and confuse your customers. Luckily you don’t have to! Number porting is all part of the process when switching to a hosted VoIP provider....
Yes. Most VoIP providers offer free calling between your offices as long as they are on the same system and calls within their network. So there is definitely money saving there. But, it’s much cheaper to make any type of phone calls using VoIP vs. traditional...
Since VoIP services can be used from any internet-connected device, there is an assumption that it cannot be associated with a specific physical address. Which would then mean an emergency call would not be routed appropriately. Not true. Enhanced 911 (E911) service...
Sure, we can understand why this is a concern – you are using your internet connection to make and take phone calls. And not all VoIP systems are deployed correctly to ensure secure phone calls. If the right server security isn’t there, or you are using weak, default...
Disasters such as power failure, network failure, fire, natural disasters, etc. are all unavoidable. Is your business prepared with a disaster recovery or business continuity plan in case something like this happens? We’re big fans of being prepared. We hope you never...
