Republic Pneumatics had decided to move their business to another state. The reality of it was about 15 miles, but since they were moving to a new building, they decided to make the switch to a VoIP phone system.
They knew they wanted a hosted phone system, so they’d have the latest and greatest technology, and they wouldn’t need to purchase a lot of new equipment.
How hellospoke helped
“Our move ended up being a disaster! Because of building issues, our people had to work out of both the new and old building for about 10 weeks. Thankfully we had switched to hellospoke, and could operate seamlessly and transfer calls between buildings like they were in the office next door. In our industry, sales are totally dependent on response time, and with hellospoke, we didn’t have any lapses in response.”
– Mike Boland, Vice President – Sales
Republic Pneumatics does business with a lot of large manufacturers, and response time is a really big deal. They have to be available 24/7, and the hellospoke phone system has allowed them better call flow, and can get the customer to the right person within the organization quickly.
- Able to move and keep all the local area code numbers
- It’s easy to include the two remote sales offices
- The transition from the old phone system to the new one was easy
- Call flow options
- The mobile app let’s them work from anywhere, and makes transferring calls really easy
About Republic Pneumatics
Republic Pneumatics is a premier supplier of pneumatic, liquid, and gas conveying systems in the Midwest. We have over 40 years experience in engineered solutions for the industrial and mobile bulk product conveying industry.
Based in Sellersburg, IN we offer off the shelf inventory and customer support. Our products and services are second to none in quality and expertise.