connect your senior living community
Phone solutions tailored to Senior Living communities
VoIP phone service
Make a smooth transition
We survey every site first, to ensure the install goes as smoothly as possible. Live training and training materials are provided, and our support team is available 24 hours a day, 7 days a week to help you any way we can.
Easy to budget around
There’s one flat monthly fee with no long-term commitments. You can also scale as needed – mix and match Standard, Basic, and Microsoft Teams users.
Better call flows
We provide a built in auto attendant, message on hold capabilities, and powerful automated call routing to deliver all of your calls the way you need. We also have the ability to connect analog lines with our VoIP service, so we can easily integrate with paging and entry door systems.
Notify – maintenance emergency notifications
Escalate maintenance emergencies
Don’t let your maintenance emergencies get lost and routed through other departments. Notify will take those messages and route them to your on-call maintenance staff, 24/7.
Dive deep into call data
Unlock valuable insights with Notify’s automated reports. Monitor call volumes, response times and caller trends. You can also leverage data to fine-tune your schedules, identify bottlenecks and enhance team efficiency.
Full control of the system
You’ll have full control of your notification preferences, the on-call schedule and all reports. Notify makes things easy and sends everything to you via email, so you can listen to all messages, read transcriptions (multilingual), and even hear the followup conversations between maintenance and your residents.
Microsoft Teams integration
Internal and external calls in one place
With Teams you can call anyone inside your organization. With the addition of hellospoke, you can make and receive external calls by using the dial pad or clicking on a contact.
Happy IT
Your IT department will enjoy the efficiency of managing one software platform instead of separate collaboration, communication and phone tools for their users. And you get all the same great benefits of Microsoft Teams – chat, meet, call, and collaborate in one place!