Since VoIP services can be used from any internet-connected device, there is an assumption that it cannot be associated with a specific physical address. Which would then mean an emergency call would not be routed appropriately. Not true. Enhanced 911 (E911) service solves that problem. With E911, we associate a... read more →
Aug
01
May
10
Republic Pneumatics had decided to move their business to another state. The reality of it was about 15 miles, but since they were moving to a new building, they decided to make the switch to a VoIP phone system. They knew they wanted a hosted phone system, so they’d have the latest and... read more →
Apr
24
Sure, we can understand why this is a concern – you are using your internet connection to make and take phone calls. And not all VoIP systems are deployed correctly to ensure secure phone calls. If the right server security isn’t there, or you are using weak, default or no passwords, you... read more →
Apr
13
Disasters such as power failure, network failure, fire, natural disasters, etc. are all unavoidable. Is your business prepared with a disaster recovery or business continuity plan in case something like this happens? We’re big fans of being prepared. We hope you never find out, but do you know the cost... read more →
Apr
05
Having worked with C & F Insurance for years in other capacities, we saw an opportunity to reduce their monthly phone bill and unify their business communications ... even though they were not in the market for a new phone system. Reasons for C & F Insurance to switch from a... read more →
Mar
30
In the late 90s, when VoIP started to become more widely available, call quality was a bit of an issue. Delays, echoes, and background noise was unfortunately a norm. Once broadband internet became an option for more companies, VoIP call quality started getting better as there wasn’t as much network... read more →
Mar
22
If you are in the market to purchase or upgrade internet service, prepare to be bombarded with a lot of technical and marketing terms. The first thing to keep in mind is that broadband and high-speed are used pretty much interchangeably to describe any type of internet connection that provides... read more →
Mar
15
Air Systems, LLC was still using phone technology from 1991. Their vintage system was working(ish), but they were constantly looking for parts on eBay to keep it alive. A new business phone service was needed, but a large capital expense to replace the existing equipment wasn’t ideal. Especially if that new... read more →
Mar
08
I must admit, when I started Indatus shortly after graduating from college I had dreams of selling it for millions of dollars someday. But I hardly gave much thought to the reality of that actually happening. Showing up. A few years into the business, one of my closest high school... read more →