In the late 90s, when VoIP started to become more widely available, call quality was a bit of an issue. Delays, echoes, and background noise was unfortunately a norm.
Once broadband internet became an option for more companies, VoIP call quality started getting better as there wasn’t as much network congestion. But not all connections were created equal.
Today, however, there are plenty of routes for voice packets to travel over the internet – as long as your network is set up to handle it.
Because not all internet connections are equal, we do these two things to make sure your existing network will do the job:
- Test your existing network to see if it has enough bandwidth to support voice traffic. We’ll install a little device that mimics typical voice traffic and lets us know if your existing network will experience any packet loss, jitter, or latency. After running on your network for at least 5 business days, we can then grade your network. If it’s bad, we will work with you and your provider to rectify the service.
- Install a specialized Firewall appliance that helps prioritize and route voice traffic. Our Firewall appliance monitors your system 24/7 with automated alerts so we can see if you are having issues, and we can pinpoint what application is taking all of your bandwidth.
Are you wondering if switching to VoIP is right for your business? Check out the benefits Air Systems is getting after making the change.