Core
Reliable Communication Infrastructure For Every Property You Manage
Resident info, unit details, past issues, and a clean summary—all available instantly. Your team already knows who's calling and why.
When Communication Is Scattered
Things Get Missed
The challenges property teams face every day.
Urgent And Routine Blur Together
Without clear prioritization, everything feels like an emergency at 2am.
Emergency Details Arrive Incomplete
Teams scramble to find the unit, issue, or history while time is critical.
Conversations Live In Too Many Places
Voicemails, texts, and emails aren’t connected or shared.
Follow-Ups Fall Through The Cracks
Manual tracking makes it easy for requests to get missed.
What Core Does
When conversations connect, everything runs smoother.
Everything Gets Captured
Calls, texts, voicemails—all in one place. See what's already happened before you respond. No more "Wait, did someone already handle this?"
Smart Routing
Calls go where they should, following your rules. Business hours, after-hours, specific properties—set it once.
Patterns Emerge
Spot trends, reduce repeat issues, and continuously optimize how your team supports residents.
Maintenance Can Sleep
Residents asking about gym hours at midnight? Handled. Real emergency? Your on-call gets it with full context—not a confused voicemail.
How Core Works For Your Property
Everything comes to one place. We help figure out what's urgent. Your team responds with full context.
Every Missed Call Gets Answered
If your team can't get to the phone, Core routes it automatically. No changes to your workflow.Â
Core Captures Everything
Transcripts, summaries, recordings, and work orders—logged automatically, every time, in up to 91 different languages.
Urgency Gets Sorted Automatically
Core classifies every maintenance call—emergency or not. Real ones escalate immediately. Routine ones wait until morning with every detail ready.
Your Residents Stay In-The-Loop
Urgent or not, Core calls back your resident instantly with a custom message to keep them up to date on the status of their maintenance request.Â
Your Team Responds With Context
Call history, passed resolutions, resident patterns—all there before your team responds with a call or text.
Real Scenarios
See some ways Core can help your team.
After-Hours Emergency
Water leak at 11pm? Core triages the call, escalates to on-call staff, and creates the work order automatically—before anyone has to act.
Routine Maintenance
Resident calls about an appliance that's already on the schedule. Your team responds during regular business hours. No duplicate work orders, no lost sleep.
Multi-Property Portfolio
See what's happening across your entire portfolio—all in one place. Track performance, compare response times, and spot patterns so nothing gets missed.
Works With What You Already Use
Core connects directly to leading PMS platforms, keeping resident data accurate and work orders synced — no double entry, no disconnected systems.
Built To Scale With You
Start with Core. Add Assist or Dialtone when they make sense for you.
Assist
Meet Lou—Conversational AI built for your property. Assist answers questions, gathers information, and sends relevant links—so your team can focus on the human moments that matter.
Dialtone
Your phone system, your rules. Change routing yourself, see every call, and never wait on your carrier again.