notify
The Power of Automated Answering
BE MORE PRODUCTIVE
Everything sent to your email
All voicemails left in Notify will be delivered to your inbox and includes the audio file and transcription (multilingual). When maintenance calls a resident back through Notify, those conversations will also be recorded and sent via email.
Work order integration
Easily push work orders from Notify into Realpage, Yardi or Entrata (coming soon) – no more manual data entry or switching between multiple systems.
Full control of the system
Empower your team with full control over Notify’s system. Manage each users notification preferences and update the on-call schedule as needed from your desktop or mobile phone.
Free up time for maintenance with automatic replies
Save time and effort with Notify’s acknowledge features. Maintenance can automatically let residents know they are “on the way” or a request is “not considered a maintenance emergency.”
Hassle-free onboarding
Experience a seamless transition to Notify’s service within just 3-5 business days. Minimize disruptions and start leveraging our productivity-boosting features swiftly. Same day setups available for new acquisitions.
Data-driven improvements
Uncover opportunities for increased productivity with Notify’s automated reports. Analyze key metrics, identify areas for improvement in your multifamily housing operations, and make informed decisions to enhance overall efficiency.
SIMPLE ON-CALL SCHEDULING
Ensure prompt attention, every time
Never miss a critical issue with Notify’s unlimited levels of escalation. Notify will contact your on-call list continuously until someone responds or it’s been 24 hours. Whichever comes first.
Reachable your way
Stay connected with Notify’s versatile notification options. Receive alerts via phone, text, and email – choose your preferred method to keep you informed and in control.
Flexibility for all scheduling needs
Enjoy scheduling made simple with Notify’s three schedule types. Whether it’s ‘forever & ever’ for standard routines, ‘every other’ for alternating shifts, or ‘custom’ for personalized arrangements, our system adapts to meet your unique requirements.
Seamlessly manage schedule changes
Handle unforeseen events effortlessly with Notify’s single day schedule adjustments. Make real-time changes to accommodate sudden absences or shift modifications, ensuring smooth operations and minimizing disruptions.
Keep your number to yourself
Protect your privacy with Notify’s Caller ID block. When reaching out to residents, your phone number remains concealed, ensuring no one can call back a personal number.
Update on-the-go, with ease
Manage your schedule from anywhere with Notify’s web app. Our user-friendly mobile web application allows you to make schedule adjustments conveniently, making sure your on-call schedule is always up-to-date.
ACCOUNTABILITY MADE EASY
Keep leaders in the loop
Increase accountability with Notify’s escalation alerts. Upper management can receive text message alerts on escalated calls that have not been responded to.
Budget-friendly, predictable costs
Experience peace of mind with Notify’s fixed pricing. Enjoy the same affordable rate every month, eliminating surprises and allowing you to allocate resources efficiently.
No strings attached
There’s no long-term commitments, your contract is month-to-month.
NERDY DATA FOR BETTER DECISIONS
A 360° view of every call
Access comprehensive call overviews with Notify’s detailed records, including transcriptions and audio files. Gain a complete understanding of each call’s context, aiding in staff training and ensuring top-notch customer interactions.
Dive deep into call data
Unlock valuable insights with Notify’s detailed call reports. Filter and analyze data by hours, business hours, days, weeks, and months, providing you with a comprehensive understanding of call patterns and trends.
Know your calls, define your priorities
Optimize response strategies with Notify’s call volume breakdown. Identify leasing, general, emergency, and courtesy call metrics, empowering you to allocate resources effectively and ensure superior customer service.
Timely insights, effortlessly delivered
Stay informed with Notify’s automated reports, sent weekly and monthly. Receive essential data without hassle, allowing you to focus on analyzing key metrics and making data-driven decisions.
Track all missed calls
Notify tracks and provides caller ID information from hangup calls as well. Sort and filter by call type or caller ID to discover who is calling, how often, and if action is needed.
ALL THE SUPPORT
Tailored training for smooth transition
Ensure seamless adoption with Notify’s personalized property training. Our experts guide your team through the setup process, addressing specific queries, and leaving your staff equipped and confident to maximize Notify’s potential.
Training materials available online
Access a wealth of resources with Notify’s online training materials. From PDF guides and informative articles to instructive videos, empower your team to deepen their expertise and optimize their use of Notify.
Assistance whenever you need it – 24/7
Count on Notify’s unwavering support, available 24/7. Our dedicated team is here to help you promptly, providing expert guidance and resolving any issues to keep you productive.