Once upon a time, features like ring groups, auto attendants and music on hold were only available to large companies willing to invest in a state-of-the-art phone system. Now, features like these are available to everyone. At a fraction of the cost!
VoIP is a phone service that has many benefits for all companies, but small to medium-sized companies really see the benefits in features. Because everything is cloud-based, all features are available to everyone and easy to deploy.
Pro tip: Some VoIP providers do charge extra for certain features, so be sure to ask if they have feature tiers, and how they deploy updates and new features. Delivery should be automatic over the cloud and there shouldn’t be any downtime.
Your HelloSpoke subscription comes with each of these features:
Admin web portal
Direct inward dialing (DID)
Music & messages on hold
User web portal
Voicemail to email
Alternative numbers with distinctive rings
Extension dialing, variable length
Inbound caller ID
Outbound caller ID blocking
CALL FLOW FEATURES
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Stay tuned for VoIP Myth #7 – Transitioning to VoIP will be expensive