The Latest From HelloSpoke
Property Management Co switches to VoIP and saves over 50%
This property management group connected the dots Englert Management Corporation has 5 offices. All with traditional phone lines. This means a caller could get a busy signal if all the lines were in use. They can’t pick up the phone and dial an extension to get...
You might be missing 80% of your phone calls
80% of callers would rather hang up over leaving a message According to some recent studies, 80% of callers that are sent to voicemail won't leave a message. Some believe the voicemail will never be heard, and some need instant...
Last minute tech nerd gift ideas
There’s still time to get your favorite tech nerd a great gift. I asked our network engineers what they want for Christmas, and here are a few of their top picks… Connected speakers by Urban Ears Urbanears multiroom speakers put you in touch with generous...
VoIP Myth #5 – You’ll lose existing numbers
You probably rely heavily on your phones to conduct business, so the last thing you need is to have to change your phone numbers and confuse your customers. Luckily you don’t have to! Number porting is all part of the process when switching to a hosted VoIP provider....
VoIP Myth #4 – You only save money calling VoIP to VoIP
Yes. Most VoIP providers offer free calling between your offices as long as they are on the same system and calls within their network. So there is definitely money saving there. But, it’s much cheaper to make any type of phone calls using VoIP vs. traditional...
VoIP Myth #3 – You can’t call 911 or Emergency Services
Since VoIP services can be used from any internet-connected device, there is an assumption that it cannot be associated with a specific physical address. Which would then mean an emergency call would not be routed appropriately. Not true. Enhanced 911 (E911) service...
Republic Pneumatics’ move made easy with HelloSpoke
Republic Pneumatics had decided to move their business to another state. The reality of it was about 15 miles, but since they were moving to a new building, they decided to make the switch to a VoIP phone system. They knew they wanted a hosted phone system, so they’d...
VoIP Myth #2 – VoIP Technology isn’t Secure
Sure, we can understand why this is a concern – you are using your internet connection to make and take phone calls. And not all VoIP systems are deployed correctly to ensure secure phone calls. If the right server security isn’t there, or you are using weak, default...
Disaster plan for business phone system
Disasters such as power failure, network failure, fire, natural disasters, etc. are all unavoidable. Is your business prepared with a disaster recovery or business continuity plan in case something like this happens? We’re big fans of being prepared. We hope you never...