80% of callers would rather hang up over leaving a message According to some recent studies, 80% of callers that are sent to voicemail won’t leave a message. Some believe the voicemail will never be heard, and some need instant gratification and will call...
There’s still time to get your favorite tech nerd a great gift. I asked our network engineers what they want for Christmas, and here are a few of their top picks… Connected speakers by Urban Ears Urbanears multiroom speakers put you in touch with generous...
You probably rely heavily on your phones to conduct business, so the last thing you need is to have to change your phone numbers and confuse your customers. Luckily you don’t have to! Number porting is all part of the process when switching to a hosted VoIP provider....
Yes. Most VoIP providers offer free calling between your offices as long as they are on the same system and calls within their network. So there is definitely money saving there. But, it’s much cheaper to make any type of phone calls using VoIP vs. traditional...
Since VoIP services can be used from any internet-connected device, there is an assumption that it cannot be associated with a specific physical address. Which would then mean an emergency call would not be routed appropriately. Not true. Enhanced 911 (E911) service...
Republic Pneumatics had decided to move their business to another state. The reality of it was about 15 miles, but since they were moving to a new building, they decided to make the switch to a VoIP phone system. They knew they wanted a hosted phone system, so they’d...
Sure, we can understand why this is a concern – you are using your internet connection to make and take phone calls. And not all VoIP systems are deployed correctly to ensure secure phone calls. If the right server security isn’t there, or you are using weak, default...
Disasters such as power failure, network failure, fire, natural disasters, etc. are all unavoidable. Is your business prepared with a disaster recovery or business continuity plan in case something like this happens? We’re big fans of being prepared. We hope you never...
Having worked with C & F Insurance for years in other capacities, we saw an opportunity to reduce their monthly phone bill and unify their business communications … even though they were not in the market for a new phone system. Reasons for C & F...
In the late 90s, when VoIP started to become more widely available, call quality was a bit of an issue. Delays, echoes, and background noise was unfortunately a norm. Once broadband internet became an option for more companies, VoIP call quality started getting better...
