Since VoIP services can be used from any internet-connected device, there is an assumption that it cannot be associated with a specific physical address. Which would then mean an emergency call would not be routed appropriately. Not true. Enhanced 911 (E911) service...
Republic Pneumatics had decided to move their business to another state. The reality of it was about 15 miles, but since they were moving to a new building, they decided to make the switch to a VoIP phone system. They knew they wanted a hosted phone system, so they’d...
Sure, we can understand why this is a concern – you are using your internet connection to make and take phone calls. And not all VoIP systems are deployed correctly to ensure secure phone calls. If the right server security isn’t there, or you are using weak, default...
Disasters such as power failure, network failure, fire, natural disasters, etc. are all unavoidable. Is your business prepared with a disaster recovery or business continuity plan in case something like this happens? We’re big fans of being prepared. We hope you never...
Having worked with C & F Insurance for years in other capacities, we saw an opportunity to reduce their monthly phone bill and unify their business communications … even though they were not in the market for a new phone system. Reasons for C & F...
In the late 90s, when VoIP started to become more widely available, call quality was a bit of an issue. Delays, echoes, and background noise was unfortunately a norm. Once broadband internet became an option for more companies, VoIP call quality started getting better...
Air Systems, LLC was still using phone technology from 1991. Their vintage system was working(ish), but they were constantly looking for parts on eBay to keep it alive. A new business phone service was needed, but a large capital expense to replace the existing...
