The Latest From HelloSpoke
VoIP Myth #5 – You’ll lose existing numbers
You probably rely heavily on your phones to conduct business, so the last thing you need is to have to change your phone numbers and confuse your customers. Luckily you don’t have to! Number porting is all part of the process when switching to a hosted VoIP provider....
VoIP Myth #4 – You only save money calling VoIP to VoIP
Yes. Most VoIP providers offer free calling between your offices as long as they are on the same system and calls within their network. So there is definitely money saving there. But, it’s much cheaper to make any type of phone calls using VoIP vs. traditional...
VoIP Myth #3 – You can’t call 911 or Emergency Services
Since VoIP services can be used from any internet-connected device, there is an assumption that it cannot be associated with a specific physical address. Which would then mean an emergency call would not be routed appropriately. Not true. Enhanced 911 (E911) service...
Republic Pneumatics’ move made easy with HelloSpoke
Republic Pneumatics had decided to move their business to another state. The reality of it was about 15 miles, but since they were moving to a new building, they decided to make the switch to a VoIP phone system. They knew they wanted a hosted phone system, so they’d...
VoIP Myth #2 – VoIP Technology isn’t Secure
Sure, we can understand why this is a concern – you are using your internet connection to make and take phone calls. And not all VoIP systems are deployed correctly to ensure secure phone calls. If the right server security isn’t there, or you are using weak, default...
Disaster plan for business phone system
Disasters such as power failure, network failure, fire, natural disasters, etc. are all unavoidable. Is your business prepared with a disaster recovery or business continuity plan in case something like this happens? We’re big fans of being prepared. We hope you never...
Insurance Co gets latest phone technology AND saves 40% on monthly phone bill
Having worked with C & F Insurance for years in other capacities, we saw an opportunity to reduce their monthly phone bill and unify their business communications ... even though they were not in the market for a new phone system. Reasons for C & F Insurance...
VoIP Myth #1 – Call Quality is Poor
In the late 90s, when VoIP started to become more widely available, call quality was a bit of an issue. Delays, echoes, and background noise was unfortunately a norm. Once broadband internet became an option for more companies, VoIP call quality started getting better...
Things to consider when choosing internet service for your business
If you are in the market to purchase or upgrade internet service, prepare to be bombarded with a lot of technical and marketing terms. The first thing to keep in mind is that broadband and high-speed are used pretty much interchangeably to describe any type of...